Safe Gaming

Responsible Gaming at fb 11 — Keep It Fun, Know Your Limits

Gaming should be a source of entertainment, not stress. FB 11 believes every player deserves a safe and healthy experience. Our Responsible Gaming program is here to help you make informed decisions.

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24/7
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Protection
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Self-Exclusion
Features

FB 11's Responsible Gaming Features

We don't just offer games — we've also built a range of smart tools to keep you protected.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, any change requires a 24-hour waiting period — so you don't overspend in the heat of the moment.

Session Time Limit

Set a time limit on how long you play in a single session. When the time is up, FB 11 will automatically alert you and remind you to take a break.

Reality Check Alerts

At regular intervals, a pop-up reminder will let you know how long you've been playing and how much you've spent. This reality-check feature helps keep you aware and in control.

Cool-Off Break

Whenever you feel like you need a break, take a temporary pause ranging from 24 hours to 6 weeks. No gaming activity will be possible on your account during this time.

Self-Exclusion Program

If you need a longer break, you can apply for self-exclusion ranging from 6 months to permanent. During this period, opening a new account will also be blocked and all promotional communications will stop.

Loss Limit

Set a maximum amount you're willing to lose over a given period before you start playing. Once that limit is reached, gaming will automatically stop — no risk of losing more than you planned.

What Is Responsible Gaming and Why It Matters

Online gaming and betting have become a popular form of entertainment. But like any leisure activity, it's important to set boundaries. Responsible gaming means playing purely for fun — without putting your essential expenses, family responsibilities, or mental health at risk.

Fb 11 is a trusted platform for millions of players across Bangladesh. We don't just aim to deliver a great gaming experience — we genuinely care about the long-term wellbeing of every member. That's why responsible gaming is a core part of everything we do.

Research shows that most people who develop a problem don't notice it at first. Habits build gradually, and by the time they do, breaking free becomes difficult. That's why staying aware early on is the smartest move. Building responsible gaming habits makes the experience genuinely enjoyable in the long run.

Remember: Gaming is for entertainment, not income. No bet is ever guaranteed to win, and chasing losses by placing more bets is a warning sign.

At fb 11, we follow international responsible gaming standards. Our platform offers multiple safety tools that you can activate directly from your account settings. Using them isn't a sign of weakness — it's a sign of maturity.

We believe an informed player is the best player. Knowing your budget, managing your time, and asking for help when needed — these three habits are the foundation of responsible gaming.

Core Principles of Healthy Gaming

Set a Budget

Decide how much BDT you're willing to spend before you start playing, and stick to it.

Set a Time Limit

Decide how long you'll play each day — avoid long, unbroken gaming sessions.

Fun First

The real goal should be enjoying the game, not just winning.

Family First

Never let gaming cut into the time you spend with family and friends.

Don't Borrow

Never bet with borrowed money or credit — that's where serious problems begin.

Don't Chase Losses

Chasing losses with bigger bets is never the answer.

Recognizing the Warning Signs of Problem Gaming

If you notice any of the following signs in yourself or someone you know, it may be time to seek help.

Continuously increasing bets in an attempt to recover lost money
Feeling unable to stop gaming even when you want to
Lying to or hiding gaming activity from family or friends
Spending more time gaming at the expense of work, family, or studies
Feeling restless, irritable, or anxious when not gaming
Continuing to gamble despite financial difficulties
Neglecting sleep, meals, or personal health because of gaming
Repeatedly exceeding pre-set limits before playing

If two or more of the above signs appear regularly, it's worth seeking professional support. There's no shame in it — reaching out for help takes real courage.

Quick Self-Assessment — How Healthy Are Your Gaming Habits?

Read through the questions below and check the ones that apply to you.

Self-Assessment Questionnaire

Answer based on the past 30 days.

I've frequently spent more than my set budget.

After a loss, I kept placing bigger bets to try to win it back.

Gaming has interfered with my family responsibilities or work commitments.

I've tried to stop gaming but haven't been able to.

I've hidden or downplayed my gaming habits from people I know.

I feel irritable or anxious when I'm unable to game.

You're in good shape! Your gaming habits look healthy right now. Stay mindful and make use of our safety tools to keep it that way.

Seeking support would be a good idea. Your answers suggest your gaming habits may be causing some concern. Please reach out to our support team or consider using the self-exclusion feature.

Steps to Set Limits on Your Account

You can set protection limits on your FB 11 account in just a few minutes.

  • Log In to Your Account Log in to FB 11 with your username and password.
  • Go to Profile Settings Click the profile icon in the top right corner and select "Settings".
  • Open the "Responsible Gaming" tab Look for the "Responsible Gaming" option in the Settings menu.
  • Choose Your Preferred Limit Deposit limits, loss limits, session timers, or cool-off breaks — activate whichever tools work for you.
  • Enter the amount and confirm Enter the limit amount or duration and click the "Confirm" button.
  • You will receive a confirmation message Once the limit is active, a confirmation will be sent to you via email or SMS.

Frequently Asked Questions

Yes, tightening existing limits or adding new ones takes effect immediately. However, loosening a limit requires a 24-hour waiting period — this helps prevent impulsive decisions.

Yes, once self-exclusion is activated, all promotional emails, SMS, and push notifications from FB 11 are automatically turned off. Your well-being is what matters most to us.

There's no direct option for a third party to set limits on someone else's account. However, if a family member has concerns, they're welcome to contact our support team — we'll do our best to assist based on the situation.

No, your account does not reactivate automatically once the self-exclusion period ends. You will need to submit a conscious request to reactivate and complete a mandatory waiting period.

No, fb 11 is strictly for users aged 18 and above. Age verification is mandatory at registration, and additional ID may be requested in suspicious cases. Any account identified as belonging to a minor will be closed immediately.

Need help? We're always here for you

FB 11's support team is ready to assist you with any responsible gaming concerns.

Live Chat

Chat live with our expert team 24/7 and get help right away.

Email Support

Email us at support@fb11.biz and you'll receive a detailed response within 24 hours.

Confidential Support

We offer impartial advice and support with complete confidentiality.

Account Management

Our support team is always available to help with limit-setting, self-exclusion, or account closure.

Professional Help: Gaming addiction is a health condition, and professional treatment is available. If needed, consult a mental health specialist or counselor. Our support team can point you toward the right resources.

Play Responsibly — Join fb 11

The safety of every player at FB 11 is our top priority. Join today and use our protection tools to enjoy a safe and enjoyable gaming experience.

By registering, you agree to our Terms & Conditions and Privacy Policy 18+ only.

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