Legal Document

FB 11 Terms and Conditions — Complete User Agreement

Please read these Terms and Conditions carefully before using the FB 11 platform. They form a binding agreement between you and us.

Last Updated: January 2026

Key Highlights of the Terms and Conditions

Here's a quick summary of the key points to help you understand FB 11's Terms & Conditions more easily.

Age & Eligibility Requirements

You must be at least 18 years old to open an account on FB 11. Use by minors is strictly prohibited and age verification is mandatory.

Payments & Withdrawals

Deposits and withdrawals can only be made from verified accounts. Every transaction goes through our security process.

Bonuses & Promotions

Each bonus has its own wagering requirements and expiry period. Failure to meet the conditions may result in the bonus being forfeited.

Multiple Accounts Prohibited

Each individual may only register one account. If multiple accounts are detected, all associated accounts will be terminated.

Responsible Gaming

We promote responsible gaming. Deposit limit and self-exclusion tools are available to all users.

Data & Privacy

Your personal information is protected in accordance with our Privacy Policy and is never sold to third parties.

Important Notice: By creating or using an account on the FB 11 platform, you confirm that you have read and agreed to these Terms & Conditions in full. If you do not agree, please refrain from using the platform.

1

Eligibility & Registration Requirements

To participate on the FB 11 platform, every user must meet the following eligibility requirements. These conditions apply equally to all members.

  • Minimum age at registration: 18 years of age.
  • All information provided at the time of registration must be accurate and truthful.
  • Each individual may register only one account.
  • Opening multiple accounts from the same IP address or device is prohibited.
  • Users must play of their own free will and in a responsible manner.

FB 11 reserves the right to verify the identity of any user at registration. A national ID, passport, or other government-issued document may be requested. Failure to provide accurate information may result in the account being temporarily suspended or permanently closed.

It is the responsibility of parents and guardians to keep minors away from gaming. If FB 11 detects an account belonging to a minor, it will be closed immediately and all deposited funds will be returned.

2

Account Management

You are solely responsible for the security of your FB 11 account. Never share your password or login credentials with anyone.

  • Use a strong password when registering your account.
  • Enabling Two-Factor Authentication (2FA) is strongly recommended.
  • If you suspect unauthorized access, notify our support team immediately.
  • Using someone else's account or sharing your own account with others is strictly prohibited.
  • Funds in your account cannot be transferred or sold.

FB 11 reserves the right to investigate or suspend any account without prior notice in cases of suspected suspicious activity. Withdrawals may be delayed until the investigation is complete.

3

Payment Policy

The rules governing deposits and withdrawals on FB 11 are detailed below. Please read them carefully before completing any transaction.

Subject Deposit Withdrawal
Minimum Amount ৳50 ৳200
Maximum Amount (Daily) ৳1,00,000 ৳50,000
Processing Time Instant 1–24 Hours
Supported Methods Mobile Pay, Nagad, Rocket Mobile Pay, Nagad, Rocket
Fee Free Free
  • Withdrawals must be made using the same payment method used for the original deposit.
  • Withdrawals will not be processed until verification is complete.
  • FB 11 is required to comply with anti-money laundering laws. Suspicious transactions may be reported to the relevant authorities.
  • Deposited funds may only be used for gaming purposes.

VIP members enjoy priority withdrawal service. Diamond-tier members' withdrawals are typically processed within 1 hour.

4

Bonus & Promotion Terms

FB 11 offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read carefully before claiming.

  • Wagering Requirement: To withdraw bonus funds, a specified wagering amount must be met (typically 15x–30x).
  • Validity: Every bonus has a specific expiry period. Any unused bonus will be forfeited once it expires.
  • Game Limits: Some bonuses are restricted to specific games. Not all bonuses may be applicable across all games.
  • Multiple Bonuses: Multiple bonuses cannot be combined simultaneously unless explicitly stated in the promotion.
  • Abuse: If bonus abuse or any attempt to exploit the system is detected, the bonus may be voided and the account may be suspended.

FB 11 reserves the right to modify, suspend, or cancel any bonus offer at any time. In the event of any bonus-related dispute, FB 11's decision shall be considered final.

5

Betting Rules

The following rules must be followed when playing Sports Betting and casino games on FB 11.

  • Once a bet is placed, it cannot be changed or cancelled.
  • If a bet remains unresolved due to a technical error, FB 11 reserves the right to void it.
  • Bets placed before a change in match odds remain valid, unless the match is subsequently cancelled.
  • In live betting, odds may change due to network delays. In such cases, FB 11's decision is final.
  • If a match or event is cancelled, the stake for that bet will be refunded.
  • Match fixing or placing bets based on insider information is strictly prohibited and subject to penalties.

Gaming is always meant to be entertainment. Winning and losing are both part of it. If you find yourself on a losing streak, take a break and visit our Responsible Gaming Read the page.

6

Prohibited Activities

The following activities are strictly prohibited on the FB 11 platform. Violations may result in permanent account closure and forfeiture of any deposited funds.

  • Creating or operating multiple accounts.
  • Registering using a fake or false identity.
  • Deliberately exploiting loopholes to take unfair advantage of the bonus system.
  • Using software bots or automated tools to play.
  • Attempting to hack or breach the platform's security systems.
  • Harassing or intimidating other users.
  • Attempting money laundering or any form of illegal financial transactions.
  • Colluding with other players to gain an unfair advantage.
7

Account Closure & Suspension

FB 11 reserves the right to suspend or close accounts under the following circumstances.

  • In the event of a breach of the Terms and Conditions.
  • In cases of failed identity verification.
  • In cases of suspicious or fraudulent activity.
  • Under direction from a court or law enforcement authority.

Users may close their account at any time. Any eligible balance will be refunded, excluding bonus funds where applicable.

8

Limitation of Liability

FB 11 accepts no liability in the following circumstances.

  • Games interrupted mid-session due to loss of internet connection.
  • Delays caused by faults in third-party software or payment gateways.
  • If account information is compromised due to user negligence.
  • Service disruptions caused by force majeure events such as natural disasters or server attacks.

FB 11's total liability shall in no case exceed the amount of funds held in the relevant user's account.

9

Right to Amend Terms

FB 11 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the platform along with the date they take effect. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Please visit this page regularly to stay informed about the latest updates.

10

Contact & Complaints

If you have any questions or concerns regarding our Terms & Conditions, please reach out to our support team. We're always here to help.

  • Email: support@fb11.biz
  • Live Chat: Live chat support is available directly on the platform (24/7)
  • Response Time: Usually within 3–12 hours

For more information, visit our FAQ Page View or Responsible Gaming Visit the section.

Read the terms? Join now

Accept the FB 11 Terms and Conditions, open your account today, and start enjoying safe gaming alongside millions of players.

18+ | Play Responsibly

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