FB 11 Privacy Policy — Your Data is Safe With Us

When you register or use services on the FB 11 platform, various types of information are collected. A detailed breakdown of what we collect is provided below.

We only collect information that is strictly necessary to provide our services, ensure security, and meet legal obligations. Collecting excessive or unnecessary data goes against our principles.

FB 11 uses your data only for specific and legitimate purposes. The main use cases are outlined below.

• Account Management: To create your profile, verify your identity, and ensure secure login.
• Service Delivery: To process gameplay, betting, payments, and withdrawals.
• Customer Support: To address your questions, complaints, and issues.
• Promotions & Offers: To send you relevant bonuses and promotions based on your preferences (subject to consent).
• Fraud Prevention: To detect multiple accounts, bonus abuse, or suspicious activity.
• Legal Compliance: To comply with anti-money laundering laws and other regulatory obligations.
• Platform Improvement: To analyze user experience and improve service quality.

FB 11 never sells or rents your personal data. However, information may be shared in the following limited circumstances.

• Payment Processors: With payment gateway partners such as Mobile Pay, Nagad, and Rocket, solely for the purpose of processing transactions.
• Technology Service Providers: With hosting, cybersecurity, and analytics providers — under strict confidentiality agreements.
• Law Enforcement: Based on a court order or valid legal claim.
• Business Changes: In the event of a company merger or acquisition — you will be notified in advance.

The FB 11 website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your language preferences and theme settings.
• Analytics Cookies: To understand which pages are visited most and where issues arise — using fully anonymized data.
• Performance Cookies: To monitor site loading speed and overall performance.

You can disable non-essential cookies at any time through your browser settings, though some features may become limited as a result.

FB 11 has implemented industry-leading technical and organizational measures to keep your data secure.

• AES-256 Encryption All data stored in our database is protected with military-grade AES-256 encryption.
• SSL/TLS Certificate HTTPS is active across all pages of the site — data in transit cannot be intercepted.
• Two-Factor Authentication (2FA) OTP verification is enabled for an added layer of security at login.
• Regular security audits Regular vulnerability assessments are conducted by third-party cybersecurity experts.
• Access Control Only authorized personnel can access your data, and all access is logged.
• Real-Time Threat Monitoring Suspicious login attempts or unauthorized access are detected and blocked in real time.

Every FB 11 member has the following rights over their personal data. Contact our support team to exercise any of these rights.

We will respond to rights requests within 30 business days of receipt. Some requests may not be fully fulfilled due to legal obligations — in such cases, we will explain why.

FB 11 does not retain your data indefinitely. A specific retention period is defined for each category of information.

• Account Information: For the duration your account is active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years — as required by financial regulatory obligations.
• Gaming History: 3 years — for dispute resolution purposes.
• Log Files: 12 months — for security monitoring purposes.
• Marketing Preferences: Until subscription is cancelled.

Once the retention period expires, data is securely and permanently deleted or fully anonymized.

FB 11 is strictly an adults-only platform. We do not knowingly collect information from or provide services to anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Additional identity verification may be requested in suspicious cases.
• If a minor's account is identified, it will be immediately suspended and all associated data deleted.
• If a parent becomes aware of their child's account, they can notify us immediately.

This Privacy Policy may be updated from time to time due to changes in technology, law, or business requirements. When changes are made, we follow the process outlined below.

• You will be notified at least 30 days before any significant changes, via email or SMS.
• The "Last Updated" date will always be displayed at the top of the page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you may request to close your account.

Previous versions of this policy are available upon request.

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us.

An initial response will be provided within 7 business days of receiving a complaint. Complex matters will be resolved within 30 days wherever possible.